Privacy policy
Last Updated: September 20, 2024
Effective: September 21, 2024
This Privacy Policy outlines how Shenzhen 77 Meters Technology Co., Ltd. (“we“, “us“, or “our“) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Siva Nail (“the Site“) or otherwise communicate with us (collectively, the “Services“). “You” and “your” refer to you as the user of the Services, whether as a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any revisions will be posted on the Site with the “Last updated” date modified accordingly, and any other steps required by applicable law will be taken.
How We Collect and Use Your Personal Information
To deliver the Services, we collect and have collected personal information about you from various sources, as outlined below. The information we collect and use varies depending on your interactions with us.
Apart from the specific uses detailed below, we may utilize the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on your interaction with our Site and usage of our Services. When we refer to “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections outline the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information you directly submit to us through our Services may include:
- Basic contact details such as your name, address, phone number, and email.
- Order information including billing and shipping addresses, payment confirmation, and email address.
- Account information including username, password, and security questions.
- Shopping information including viewed items, cart contents, and wishlist additions.
- Customer support information including details provided in communications with us.
Certain features of the Services may require you to provide us with specific information about yourself. Opting not to provide this information may limit your ability to use or access these features.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”). To achieve this, we may employ cookies, pixels, and similar technologies (“Cookies”). Usage Data may include details about how you access and utilize our Site and your account, including device and browser information, network connection details, IP address, and other interaction-related information.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies supporting our Site and Services, like Shopify.
- Payment processors collecting payment information to fulfill orders and provide requested products or services.
When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies.
Any information obtained from third parties will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of third-party-provided information or their policies or practices.
How We Use Your Personal Information
- Providing Products and Services: To perform our contract with you, we use your personal information to provide Services, process payments, fulfill orders, send notifications related to your account and transactions, manage your account, arrange shipping, facilitate returns and exchanges, and enable reviews.
- Marketing and Advertising: We use your personal information for marketing and promotional purposes, including sending communications and displaying advertisements for products or services.
- Security and Fraud Prevention: Your personal information helps us detect, investigate, or take action against possible fraudulent, illegal, or malicious activity.
- Communicating with You: We use your personal information to provide customer support and improve our Services.
Cookies
Similar to many websites, we use Cookies on our Site. Details about the Cookies we use, particularly those related to Shopify, can be found here. Cookies are used to power and enhance our Site and Services, remember your actions and preferences, run analytics, and better understand user interaction.
Most browsers automatically accept Cookies, but you can adjust your browser settings to remove or reject Cookies. However, note that blocking Cookies may impact your user experience and certain Service features and functionality may be affected.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes as per this Privacy Policy, including:
- Vendors or other third parties providing services on our behalf.
- Business and marketing partners, including Shopify, in line with their privacy notices.
- With your consent or direction, such as to fulfill orders or through social media integrations.
- Within our corporate group.
- In connection with a business transaction, to comply with legal obligations, enforce terms of service, or protect the Services, our rights, and the rights of our users or others.
In the past 12 months, we’ve disclosed categories of personal information to recipients as outlined in “How we Collect and Use your Personal Information” and “How we Disclose Personal Information.” We do not use or disclose sensitive personal information to infer characteristics about you.
User-Generated Content
The Services may enable you to post user-generated content, such as product reviews. Content submitted to public areas of the Services is accessible by anyone. We do not control who can access such information or ensure its privacy or security.
Third-Party Websites and Links
Our Site may contain links to third-party websites. Review the privacy and security policies of these sites as we do not guarantee or control their privacy or security practices.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information about them. Parents or guardians of children providing personal information can contact us to request deletion.
Security and Retention of Your Information
No security measures are perfect, and while we take precautions, we cannot guarantee “perfect security.” We recommend against sending sensitive information via unsecured channels.
Retention of your personal information depends on various factors, including maintaining your account, providing Services, complying with legal obligations, resolving disputes, and enforcing contracts and policies.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Right to Access/Know
- Right to Delete
- Right to Correct
- Right of Portability
- Restriction of Processing
- Withdrawal of Consent
- Managing Communication Preferences
You can exercise these rights where indicated on our Site or by contacting us. We will not discriminate against you for exercising these rights. Verification of your identity may be necessary.
Complaints
If you have complaints about our processing of your personal information, contact us. If you’re dissatisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.
International Users
Your personal information may be transferred, stored, and processed outside your country, including in the United States. Your information may also be processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, recognized transfer mechanisms will be used unless the data transfer is to a country with an adequate level of protection.
Contact Us
If you have any questions or need further assistance, please feel free to contact our customer service team:
Business name: Shenzhen 77 Meters Technology Co., Ltd. (
深圳市柒柒米科技有限公司
)
Address: 2104A, Building A, 60 Tiezai Road, Gongle Community, Xixiang, Baoan District, Shenzhen, Guangdong Province, 518102, China
Email:
customer@sivaol.com
Phone: +86 150 1300 7777
Business Hours: 9:00 a.m. to 5:00 p.m., Monday to Friday, GMT+8